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  Mexico:998-883-3143
  USA-CAN:1-855-326-0682
  Brazil:0-800-892-3371
  Argentina:0-800-122-0384
  Colombia:01-800-952-0705
  Spain:900-965-224
  Chile:800-835-016
  Costa Rica:800-052-1715
  Panama:800-052-0524
  Ecuador:800-5-931-0227
  Peru:0-800-00-642
  UK:800-04-89-203
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Welcome to Grupo Xcaret Customer Service

Choose the contact option of your preference. We recommend you access to your Xcaret account to speed up the service.

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MESSENGER

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Payment options

With the main banks and cards issued in Mexico.

Payment Options

We offer you multiple payment options to pay for your reservation. Restrictions apply.

Promotion valid only on websites and Customer Service Centers.

Benefits

Savings, warranty against bad weather, etc.

Why Book With Us?

We offer you a secure, trustable online shopping experience through this site. There are several channels to attend any inquiry, such as our phone numbers or chat service. Find here more information about how to get our services by renowned partners.

When you arrive at our parks, you can redeem your ticket at any of our special ticket windows for quicker access.

Your purchase includes a weather guarantee that is valid before using your coupon (not refundable). Your coupon is good for 1 year from date of purchase. Changes in your schedule must be made 24 hours before your visit. Any change in dates cannot be made on the same day of the expected visit. Terms and Conditions apply.

Discounts

Get the best discounts online

Discounts in your purchase

Buy your tickets to Xoximilco and get the best discounts online

10% OFF by purchasing your admission to Xoximilco from 7 to 20 days in advance. It does not apply to combinations of two or more parks or tours.

15% OFF by purchasing your admission to Xoximilco at least 21 days in advance.

20% OFF on the purchase of combinations of two or more parks or tours.

25% discount for children from 5 to 11 years old on the adult price. Minimum age required of 5 years.

Download our free app and enjoy a unique experience during your visit.

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Monday to Friday from 7:00 a.m. at 12:00 a.m. | Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time.

Mexico:
998-883-3143

USA-CAN:
1-855-326-0682

Brazil:
0-800-892-3371

Argentina:
0-800-122-0384

Colombia:
01-800-952-0705

Spain:
900-965-224

Chile:
800-835-016

Costa Rica:
800-052-1715

Panama:
800-052-0524

Ecuador:
800-5-931-0227

Peru:
0-800-00-642

UK:
800-04-89-203

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Xoximilco Cancún, Enjoy a mexican menu with Mexican culture in Cancun, through music, dance, games and tequila with mexican food in these amazing essence of the Mexican party in Xoximilco Cancun. Park Schedule: Monday to Saturday from 7:00 p.m. to 11:00 p.m. (EST)

Xoximilco - Mexico - Cancun-Puerto Morelos Federal Highway, Km. 307. Mza. 01 Lote 01-02.Puerto Morelos, Quintana Roo, Mexico, C.P. 77580

Telephone USA/Canadá: 1-855-332-2130

www.xoximilco.com/en/