There are several payment options depending on the currency chosen on our websites. In the case of Mexican Peso (MXN), you can pay with Debit or Credit Cards issued by VIsa, MasterCard, American Express, Discover or Diners. You can also make payments via deposit or bank transfers at the branch of your choice, make payments at convenience stores of the most recognized chains by choosing “Checking” as method of purchase or trust in the security that PayPal offers.
Colón (CRC): Visa, Mastercard and JCB.
American Dollar (USD): Visa, Mastercard, American Express, Diners, Discover, JCB and PayPal.
Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and PayPal.
Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and PayPal.
Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, PayPal, Sofort and iDeal.
Pound Sterling (GBP): Visa, Mastercard, American Express, Diners, Discover, JCB and PayPal.
Sol (PEN): Visa, Mastercard, Diners and JCB.
Argentine Peso (ARS): Visa, Mastercard, Diners and JCB.
Chilean Peso (CRC): Visa, Mastercard, Diners and JCB.
Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners.
Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and PayPal.
Yuán (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay.
Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and PayPal.
Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB.
Yes, we have tourist packages that includes Hotel + Flight to stay at Xcaret Hotels. Here, you can enjoy the unique experience of our ALL-FUN INCLUSIVE® program that offers unlimited access to our parks and other services. For more information visit the packages section.
We have different promotions and deals along the year. If you want to check our current promotions, visit our special offers site.
Depending on the combination you can visit one park per day or two parks on the same day. For more information about the different combinations you can do, communicate to your Customer Service Center, where an agent will help you to put together the package that best suits you.
Yes, Xcaret offers discounts for seniors of 50% off on entrance tickets to the park (valid only at the park’s ticket booths) presenting an INSEN or INAPAM credential issued by the Mexican government. You can validate this discount through our contact center or at the ticket office of the park.
When purchasing online admissions for our parks and tours through our websites, you get a 10% discount by booking at least 7 days before the date of your visit. If you purchase 21 days or more in advance, you will have a 15% discount. For Xcaret Park, this discount does not apply for advance purchase.
No, interest-free monthly payment options don’t apply at the park’s ticket booths. It’s an option only for purchases made through official websites of Grupo Xcaret and by calling the Customer Service phone numbers. Also, remember it is only valid for credit cards issued in Mexico.
No, at this moment we do not have this interest-free monthly payment option for credit cards issued abroad. This includes American Express cards.
Yest, it is possible for you to purchase using a credit card from other person who is not visiting our parks on the same day as you. However, you must present the following documents at the ticket booths: 1. Purchase coupon 2. Official I.D. with photograph in original (passport) In case of adding transportation service in your purchase, please present the documents before boarding the vehicle.
Welcome to the Attention Center of Grupo Xcaret.
Now we have multiple channels of communications to attend you, please, choose what you prefer to communicate with us.
We recommend you log in to your Xcaret Account for better attention